Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Yew Tree


The receptionists are very helpful

I can never get through on the telephone so I visit the surgery in person. The receptionists are lovely and very helpful. The surgery is really pushing for people to use Patches, but I cannot use it. I am 80 and I have no idea how to use the internet and to be honest I have no interest in using it.